No app. Fill a quick form, pay a small booking fee, and typically get a reply within 24 hours. During high demand, it may take longer.
Don't need a full prescription but only want to clear some doubts? Let a dermatologist answer your question.
Ask about skincare, hair, beauty, nutrition, male sexual health or general non-emergency health concerns.
₹1 booking + ₹199 when your answer is ready.
No formal prescription. No name required; a WhatsApp number is needed to deliver your answer. International fees vary.
Text-based consultation. You can send voice notes and photos on WhatsApp. Video may be needed for selected medications.
After prescription, follow-up questions to clarify your treatment are free for one month or until the next visit date. Replies may take longer during high demand.
₹19 booking + ₹481 when the prescription is shared, if needed.
Full consultation is currently available only in India.
We don't sell our own products or lab tests. You can buy medicines and skincare products from any pharmacy or website.
After you pay the small booking fee, we first evaluate whether your case is suitable for online consultation and within the scope of our service. If not, we offer free guidance and no additional money is charged.
You may chat in your language. We reply in English, Hindi or Bengali.
Select the option closest to what you need. This helps you choose a service; it is not a medical assessment.
You can ask about a specific doubt without requesting a formal prescription.
Ask a QuestionFor a treatment assessment or prescription, choose Full Consultation.
After the small booking fee, we assess whether your case can be handled online. If not, we offer free guidance and charge nothing further. Urgent problems need in-person care.
MBBS (Hons, Gold Medalist) · MD Dermatology, School of Tropical Medicine
Dr Dipayan Sengupta runs MySkinMyChoice. He has treated patients across India and internationally and speaks at national and international conferences.
Photos from selected previous cases. Results vary from person to person.
Yes. Photos are enough for many conditions. If we feel your case cannot be solved online, we'll tell you and may advise an in-person visit.
If you're already taking treatment elsewhere, or don't want to share sensitive details with a doctor you haven't met, you can ask your question without a formal prescription. Choose Full Consultation if you want a clinical assessment and treatment or a prescription.
In India, Ask a Question costs ₹1 to book and ₹199 to view the answer (₹200 total). Full Consultation costs ₹19 to book and ₹481 to view the prescription, if prepared (₹500 total). Ask a Question fees vary by country; the question portal shows the charge for your country. Full Consultation is currently India-only. Medicines and lab tests, if needed, are not included.
After you pay the small booking fee, we first evaluate whether your case is suitable for online consultation and within the scope of our service. If not, we offer free guidance and no additional money is charged.
We typically reply within 24 hours for both services. During high demand, the reply may take longer. The first reply is not necessarily the completed answer or prescription.
You don't need to provide your name or a full patient profile. We do collect a WhatsApp number so we can deliver your answer. Phone numbers are stored in a separate database and cannot be viewed directly by doctors or service operators. Because a phone number is personal information, the service is privacy-conscious rather than completely anonymous.
WhatsApp offers end-to-end encryption for messages. However, phone numbers and medical information are still personal data and must be handled carefully. Please see our Privacy Policy for details.
Yes. After a prescription is issued, you can ask questions to clarify the treatment for one month or until the next visit date, without additional charge. Replies can take longer during high demand.
MySkinMyChoice / WhatDx
32/1A Srish Chandra Chowdhury Lane, Kolkata 700002, India
Email: dipayan@whatdx.com
WhatsApp: 8016519293
The booking fee begins processing and suitability assessment of your request. If the case is not suitable for online care, no further service fee is charged. Medical consultation services are generally non-refundable after they have been delivered.
If you have an issue with payment, accessing a prepared answer or prescription, or the service received, please email dipayan@whatdx.com so it can be reviewed.
For full policy details, please refer to Terms of Use.
Online consultations are based on the information and images you provide. They may be sufficient for some conditions, but cannot replace a physical examination when one is necessary. No prescription is guaranteed, and some cases may be referred for in-person care.
For your safety, please give accurate information about your symptoms, medical conditions, current medicines, allergies, pregnancy and breastfeeding, where relevant.
Photos and other personal medical information are sensitive. Please review the Privacy Policy before sharing. Any use of patient images beyond the care you request should be subject to a separate, appropriate consent process.
These services are not for emergencies. Seek immediate in-person care if you have urgent or severe symptoms.
Pay ₹19 to begin. If a prescription is prepared, pay ₹481 to access it (₹500 total).
