Ask anything to a dermatologist or take a full consultation on WhatsApp.

No app. Fill a quick form, pay a small booking fee, and typically get a reply within 24 hours. During high demand, it may take longer.

Tell us about your concern to see our method.

1Concern 2Details 3About you 4Our approach
Choose a concern to see a description.

Ask a Question

Don't need a full prescription but only want to clear some doubts? Let a dermatologist answer your question.

Ask about skincare, hair, beauty, nutrition, male sexual health or general non-emergency health concerns.

₹200total in India

₹1 booking + ₹199 when your answer is ready.

No formal prescription. No name required; a WhatsApp number is needed to deliver your answer. International fees vary.

Full Consultation on WhatsApp

Text-based consultation. You can send voice notes and photos on WhatsApp. Video may be needed for selected medications.

After prescription, follow-up questions to clarify your treatment are free for one month or until the next visit date. Replies may take longer during high demand.

₹500total in India

₹19 booking + ₹481 when the prescription is shared, if needed.

Full consultation is currently available only in India.

What you should know

Ethical prescriptions

We don't sell our own products or lab tests. You can buy medicines and skincare products from any pharmacy or website.

Transparent process

After you pay the small booking fee, we first evaluate whether your case is suitable for online consultation and within the scope of our service. If not, we offer free guidance and no additional money is charged.

Language

You may chat in your language. We reply in English, Hindi or Bengali.

How it works

Ask a Question

  1. Submit the form and pay ₹1 to start your session.
  2. Share photos and details during the clarification rounds, if asked.
  3. When the answer is ready, you'll get a WhatsApp notification. Pay ₹199 to view it.

Full Consultation on WhatsApp

  1. Submit the form and pay ₹19 to open WhatsApp.
  2. Share photos and details on WhatsApp as instructed.
  3. When the prescription is ready, pay ₹481 to view it, if needed.
Dr Dipayan Sengupta

About Dr Dipayan

MBBS (Hons, Gold Medalist) · MD Dermatology, School of Tropical Medicine

Dr Dipayan Sengupta & his team runs MySkinMyChoice. He has treated patients across India and internationally and speaks at national and international conferences.

Frequently asked questions

Can skin or hair problems be treated on WhatsApp?

Yes. Photos are enough for many conditions. If we feel your case cannot be solved online, we'll tell you and may advise an in-person visit.

When should I choose Full Consultation instead of Ask a Question?

If you're already taking treatment elsewhere, or don't want to share sensitive details with a doctor you haven't met, you can ask your question without a formal prescription. Choose Full Consultation if you want a clinical assessment and treatment or a prescription.

What are the charges?

In India, Ask a Question costs ₹1 to book and ₹199 to view the answer (₹200 total). Full Consultation costs ₹19 to book and ₹481 to view the prescription, if prepared (₹500 total). Ask a Question fees vary by country; the question portal shows the charge for your country. Full Consultation is currently India-only. Medicines and lab tests, if needed, are not included.

What happens if my case is not suitable for online consultation?

After you pay the small booking fee, we first evaluate whether your case is suitable for online consultation and within the scope of our service. If not, we offer free guidance and no additional money is charged.

How long does a reply take?

We typically reply within 24 hours for both services. During high demand, the reply may take longer. The first reply is not necessarily the completed answer or prescription.

Is Ask a Question anonymous?

You don't need to provide your name or a full patient profile. We do collect a WhatsApp number so we can deliver your answer. Phone numbers are stored in a separate database and cannot be viewed directly by doctors or service operators. Because a phone number is personal information, the service is privacy-conscious rather than completely anonymous.

Is my data secure on WhatsApp?

WhatsApp offers end-to-end encryption for messages. However, phone numbers and medical information are still personal data and must be handled carefully. Please see our Privacy Policy for details.

Can I ask follow-up questions after a consultation?

Yes. After a prescription is issued, you can ask questions to clarify the treatment for one month or until the next visit date, without additional charge. Replies can take longer during high demand.

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Ask a Question